Frequently Asked Questions (FAQs)

SharkSkin® is the name of our exclusive material which combines high-quality vinyl, 3M™ adhesive, eco-friendly UV stable ink, and a matte, textured laminate. The result is an easy-to-use, durable and long-lasting material for a variety of products. Read more about SharkSkin® here.

ColorPop™is the combination of high-quality vinyl, 3M™ adhesive, eco-friendly UV stable ink, and a glossy, smooth laminate that shows colors at their maximum vibrance.

Our vinyl decals can be applied to porous and non-porous surfaces, including but not limited to, plastic, glass, metal, unfinished wood, and powder-coated surfaces.

Not suitable for painted automobile finishes, drywall, painted or stained wood, and apparel or other fabrics that are washed and dried at high temperatures.

In most cases, decals will remove cleanly without leaving residue or adhesive. An alcohol solution may be used to remove any remaining residue.

Not suitable for painted automobile finishes, drywall, painted or stained wood, and apparel or other fabrics that are washed and dried in high temperatures.

Yes, you can remove decals by peeling them off the surface. They will remain in place until intentionally removed.

SharkSkin® and ColorPop™ vinyl are waterproof, dishwasher safe, and can be cleaned with disinfectant, glass cleaner, alcohol, or any household cleaner.

For best results, apply decals in a dry environment with temperatures between 40 degrees and 80 degrees Fahrenheit, and not in direct sunlight.

NEVER APPLY TO A WET SURFACE. DRY INSTALL ONLY.

Materials Needed:
An alcohol solution (either 50/50 water-alcohol, denatured alcohol, or rubbing alcohol) and microfiber cloths.

STEPS:

Prepare the Surface for Decal Installation

1. Clean the area thoroughly with rubbing or denatured alcohol using a microfiber cloth.

2. To avoid a residue that will prevent the decal from adhering to your surface, do not use household cleaning products. Especially avoid products that contain ammonia or degreasers.

Installation

1. Completely remove the liner from the decal

2. Place onto the install surface using firm pressure with your hand or microfiber cloth

Outdoor wrap installation is relatively easy in moderate temperatures and low wind environments. Read all steps and tips below.

NEVER APPLY TO A WET SURFACE. DRY INSTALL ONLY.

Materials Needed:
An alcohol solution (either 50/50 water-alcohol, denatured alcohol, or rubbing alcohol) and microfiber cloths

STEPS: Watch the video tutorial here.

Prepare the Surface for Installation

1. Remove any caulk from the metal surface, as adhesive will not stick to caulk.

2. Clean the area thoroughly with rubbing or denatured alcohol using a microfiber cloth.

3. To avoid a residue that will prevent the wrap from adhering to your surface, do not use household cleaning products. Especially avoid products that contain ammonia or degreasers.

Installation

1. Begin with the back panel, if your wrap has a back, and peel 5”- 6” of liner down from the top edge of the wrap panel. Add a crease in the liner to keep it away from the adhesive.

2. Align the wrap at the top edge of the back panel, making sure it is straight.

3. Press along the top edge of the wrap, securing it in place. Readjust the alignment, if needed, before continuing.

4. Press across and downward, making sure to work out any air bubbles, as you go. Reposition and make adjustments as needed. (The back panel wrap may have small sections that extend around corners to the side panels.)

5. Pull away manageable sections of the liner as you go. Do not remove large sections, as the adhesive may stick to unintended materials and surfaces.

6. After smoothing the wrap across and down the panel, firmly press all edges again for security.

7. Repeat the process for all sides.

PRO TIPS:

• Install in a dry environment. Do not use a wet application method.
• Install when temperatures are between 40 - 80 degrees F
• Do not apply in direct sunlight
• Avoid wind speeds over 10mph
• It is recommended to have a box cutter or knife available, in the event you need to trim details around machine cut-outs.

Our products are not transfer decals, so you will never use a wet application for SharkSkin® or ColorPop™ materials.

SharkSkin® decals and wraps are made of vinyl with high tack permanent adhesive rated 5 years for outdoor use, even in direct sunlight.

Sample decals are mailed by the U.S. Postal Service for a delivery fee of $5. Expedited services are available.

When installed correctly, SharkSkin® decals and wraps are rated 5 years outdoor durability. We have a 5 year no-fade guarantee.

If there is an issue with your order, contact us within two weeks of receipt and provide a photograph referencing the quality issue. We will reproduce any workmanship errors or defective items after verifying the problem. Defective materials must be returned to us, at our cost, prior to reproduction.

We do not allow returns for reasons unrelated to quality, such as incorrect information provided during the ordering process or the decision to try a different product.

Yes, we offer many services for new products, including creating templates, marketing materials, photography, QR code creation, website development, and more. Reach out to our team to discuss your project.

Read more about our custom kiosk templating service here.

Our topper inserts are rigid plastic, printed with UV-stable ink that adheres to the smooth insert surface to prevent smudges.